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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sandy Briggs

June 23, 2025

5  out of  5
rating by Sandy Briggs
"Recently switched my auto and home insurance policies to State Farm thanks to Andrew. Great customer service! Needed insurance done ASAP for a new vehicle and Andrew went above and beyond to get it taken care of in a timely manner."
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R. Michael Carpinelli

June 20, 2025

5  out of  5
rating by R. Michael Carpinelli
"Jon, Andrew and Sheila are great to work with and very responsive. They weee able to provide better coverage for less money than our previous insurer. They made the process of switching insurers easy and a great experience."
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Kimberly Trammell

June 19, 2025

5  out of  5
rating by Kimberly Trammell
"Working with Eric Scott at State Farm has been an absolute game-changer! He took the time to clearly explain every part of the insurance process, making sure I fully understood my options without feeling overwhelmed. Eric helped me compare my current coverage and showed me how I could get better protection while saving money. I truly appreciate his honesty, patience, and professionalism. If you’re looking for someone who genuinely cares and knows how to get you the best value, I highly recommend giving Eric a call. You won’t be disappointed!"
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Jose Batista

June 17, 2025

5  out of  5
rating by Jose Batista
"Great working with Eric Scott , he was very helpful and getting the right plan at the best price, I highly recommend him for any insurance needs"
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Brandy Benton

June 17, 2025

5  out of  5
rating by Brandy Benton
"Thank you so much for your help with our insurance needs! Would highly recommend to friends and family!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Glenn Dickerson

June 11, 2025

5  out of  5
rating by Glenn Dickerson
"Andrew was awesome. He explained everything completely and my payment went down a lot from what I was paying. Tha k you very much ."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Charles Sanders

June 6, 2025

5  out of  5
rating by Charles Sanders
"Thanks Jon for your help in getting me equal coverage for less money. I appreciate you listening to my needs and quoting me your best offer, I call that “A Hillbilly business transaction” when I’m happy and you are happy”. I was looking for a better price with my current premiums coming due July 1st I went to get my mail and what do I find a State Farm Insurance letter. Do you know what a Christian calls that? “Divine alignment” Thank you Lord."
We responded:
"Thank you Charles, we love a good "Hillbilly business transaction", and our office thrives on "divine alignment"! Ya'll feel free to send all your "Hillybilly" brothers and sisters in Christ our way. That's a people we jive with well around here. "
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Dan Sotingeanu

June 5, 2025

5  out of  5
rating by Dan Sotingeanu
"Great services, competent and knowledgeable staff."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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traci kuecher

May 29, 2025

5  out of  5
rating by traci kuecher
"10/10 customer service & experience - would insure again and will be sending friends and family here in the future! Only “complaint” we had was the lack of poke-stops at the office 🤭"
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Justin Pota

May 28, 2025

5  out of  5
rating by Justin Pota
"I purchased Auto/Renters insurance from Eric. He helped me save so much money and got me a really great deal. I am so grateful towards the state farm team. Thank you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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bairy parrett

May 27, 2025

4  out of  5
rating by bairy parrett
"Tobias was Very Helpful he reached out to my wife and I. He helped us Save on our homeowners insurance and also Got us a Discount on our auto insurance. Thank you Tobias for your help and professionalism!!"
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
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Gods Harvest

May 1, 2025

5  out of  5
rating by Gods Harvest
"I purchased insurance from Shelia. She was professional and kind. Shelia helped me understand what I needed and what I didn’t. Also, Jon Clark was very knowledgeable and His Team was helpful. Highly recommend."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joel Long

April 30, 2025

5  out of  5
rating by Joel Long
"Could not ask for a better person to help me with my problems She does everything she can to help you"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Nathan Sandusky

April 18, 2025

5  out of  5
rating by Nathan Sandusky
"Very professional and super helpful in every aspect of insurance! Highly recommend them for any of your needs"
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Robin Hubbard

April 16, 2025

5  out of  5
rating by Robin Hubbard
"Shelia and Eric were really great to work with."
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Drawing Pack

April 16, 2025

5  out of  5
rating by Drawing Pack
"After purchasing my first car, this is the statefarm office I got connected to. Andrew is absolutely amazing! He got me the lowest rate possible and walked me through every step of the way. I'm glad I chose this office."
We responded:
"Thank you for allowing us to help you with your insurance needs, and congrats on the new car! "
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Dane Rogers

April 16, 2025

5  out of  5
rating by Dane Rogers
"Andrew was awesome, I look forward to doing business with State Farm from here on out! Excellent service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Amy Eads

April 16, 2025

5  out of  5
rating by Amy Eads
"Tobias was amazing to work with. He genuinely cares about his customers and wants what is best suited for their needs. He was very knowledgeable and was able to save us money on our home and auto insurance."
We responded:
"Thank you for your feedback. We greatly appreciate you trusting us with your insurance needs! "
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Taylor Trammell

April 15, 2025

5  out of  5
rating by Taylor Trammell
"Eric was a great help when getting car insurance"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kathy Martin

April 13, 2025

5  out of  5
rating by Kathy Martin
"Great people! Shelia is very nice and helpful. Tobias is very eager to help with anything needed."
We responded:
"Thank you for your feedback! It’s our pleasure to assist you with your insurance needs. "
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mike jackson

April 10, 2025

5  out of  5
rating by mike jackson
"Shelia was perfect answering all my questions. Great service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We take a lot of pride in servicing our local Richmond community!"
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Woody Gingras

April 8, 2025

5  out of  5
rating by Woody Gingras
"Tobias was extremely knowledgeable and helpful getting the coverage I needed. Handled everything over the phone in less than 20 minutes. Highly recommend this agency."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Alex Smith

April 2, 2025

5  out of  5
rating by Alex Smith
"I worked with Tobias Storm and Andrew Quintin on moving my home & auto over to the Jon Clark team! Couldn't speak more highly about finding even better coverage while beating my old rates from my last agent. Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Samantha Scott

March 28, 2025

5  out of  5
rating by Samantha Scott
"Eric was extremely helpful with getting me set up with all of my insurance coverage. He made the process easy and effortless. I am so grateful to have him as my insurance agent."
We responded:
"We’re thankful for your feedback Samantha! We think pretty highly of him as well. If you have any friends who you feel could benefit from the same care you received just send them our way. "
Profile photo of Jordan Casteel

Jordan Casteel

March 27, 2025

5  out of  5
rating by Jordan Casteel
"I recently had the pleasure of working with Andrew Quintin at Jon Clark State Farm to secure a new insurance policy, and I couldn't be more impressed with the service I received. From the moment I walked through their doors, the team made me feel welcomed and valued. Andrew was particularly helpful; he took the time to understand my needs and provided clear, concise information about my options. His expertise and professionalism were apparent throughout the process, making what can often be a tedious task both straightforward and pleasant. He went above and beyond to ensure I got the best possible coverage tailored to my specific circumstances, all while making sure I understood the fine print. The customer service at Jon Clark State Farm is top-notch, and the atmosphere is professional yet warm and friendly. It's clear that they truly care about their clients and their needs. Thank you, Andrew and the Jon Clark team, for making this experience so positive. I look forward to continuing my relationship with your agency and will not hesitate to recommend you to others looking for knowledgeable and caring insurance services."
We responded:
"Thank you for your review Jordan, and for trusting us with your insurance needs! As one of our first Gen-Z customers in Madison County we love your willingness to spread the word that we can help. "